Frequently Asked Questions
Where can I purchase an Improv e-gift card?
Head to Improv.com and go to any club’s page to purchase an e-gift card.
Are e-gift cards refundable?
Once the e-gift card has been e-mailed, it is non-refundable. If the intended recipient does not receive their e-card or accidentally deletes it, we are happy to resend the e-gift card if they email giftcardsupport@improv.com
Are there any restrictions on purchasing e-gift cards?
No, but the card value denominations are preset for all of the brands.
$5 minimum
$250 maximum
Do these cards expire or have any fees?
Our merchant cards do not have an expiration date or fees.
How do I check the balance on my card?
To check the balance on a gift card, go to the website homepage: . Then, enter the relevant information, such as your card’s number and pin number.
Chicago – Coming Soon
What delivery options do you offer?
E-gift cards are delivered via e-mail. We do not ship physical cards at this time.
Where can these cards be used?
Improv/Levity e-gift cards can be used at any of our owned and operated locations. Please visit improv.com/contact to view our venue site map.
Can you redeem your e-gift card online?
No, you must contact your local box office to make a purchase for any of our upcoming performers. Please visit improv.com/contact for venue contact information.